Turn off the fridge by unplugging it from the wall outlet. If you dont find continuity, replace the relay. Dispose of the first 2 gallons of dispensed water. For Use With American Fridge Freezers With Ice / Water More information Usually despatched within 2 weeks Stock Number ES1787354 If you have a newer LG fridge model, you might be able to find individual replacement parts for the unit. If your LG ice maker is not making ice at all or is producing very small ice cubes, it is probably due to the clogging in the supply line. Hold them for about 5 seconds; the control panel will beep and the set temperature will display. If the board fails, the refrigerator will not go into the defrost cycle. Therefore, be sure to replace your refrigerators water filter once in 6 months. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. You can either increase the pressure or check the water filter. Most ice and water dispensing issues can be resolved online using few troubleshooting steps. Second, check to see that power is reaching the valve. When shutting the door, ensure the mullion collapses fully so that it does not stop the seal from sealing tightly, thereby keeping the door open. That is what fills the ice bucket. Verify that the lever arm for the ice maker is not stuck in the up position. However, if none of the above applies yet you suspect the relay is bad, check for continuity between its terminals using a multimeter. If the flow of water increases, replace the filter. JavaScript appears to be disabled in your browser. The start relay makes power available to the compressor so it can run. However, if only one dispenser is not working, it may be that the dispensers components have failed, and not the control board. The coils also affect how the compressor works. Contact LG Support or check the user guide for the refrigerator to get instructions on how to level your specific LG refrigerator model. If there is power and the water pressure is enough yet the ice maker in the fridge is not getting water, replace the valve. Many LG fridges have mullions on the door, close to the seals. But if you know how to fix it, as we explain in this article, the issue would no longer be so daunting. The instructions below from DIYers like you make the repair simple and easy. Therefore, take a look at it and adjust to 37 degrees Fahrenheit if it is higher. If your LG freezer isn't freezing, you're in the right place. There is a small seal in the water filter housing that keeps water from leaking. Is the ice maker arm in the down position? Level the Fridge 7. While the setting of the temperature in the freezer and refrigerator may be correct, it may help to lower it by one degree. A dream is believe that comes from the deepest stage of your mind. With a vacuum cleaner or condenser cleaning brush, clean the coils thoroughly. To be sure, run a continuity test on the motor using a multimeter. For the best result, set it at -4 degrees Fahrenheit. (GMT -05:00, United States of America local time) The LG Side by Side refrigerator features 2 icemakers, the craft ice makercreates slow-melting round ice whilst the in-door automatic icemaker is greatfor creating plenty of ice cube for your family and your parties.------------------------. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). This video demonstrates how to fix an ice and water dispensing problem in your LG refrigerator. I installed it and it was very straight forward. LFX25950SB. Replace the filter and see if the refrigerator starts making ice. Make sure it runs free before you stop. Kindly share your contact number or The job of the condenser fan is to draw air through the coils. MODEL NO:GSL961PZBV. There are two styles of LG refrigerator ice makers. In the event of your LG refrigerator making ice slow, do the following: 1. Unplug the fridge and move it to gain free access to the coils. This reduces the full flow of water to the ice maker and brings ice production to a near halt. Place the lever arm in the down position. Sanmi is a Home Appliance expert and author of this help library article. We Also Recommend. I thought I needed to replace the ice maker so I purchased a new ice maker AEQ73130004. Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice dispenser - YouTube 0:00 / 4:12 Fridge Fix eliminate odour from fridge fan LG gsl961pzbv American large ice. If these check out, then take a look at the water line. Designed with you in mind, LG products offer innovative solutions to make life good. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The evaporator fan may be working but there wont be any cold air for it to circulate if the coils are unable to cool the air. Read all LG GSL961PZBV American-Style Fridge Freezer reviews here: 1) Ice Not Dispensing 2) Ice. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Keep the fridge of the way full so the door does not hang open even a little; doing this also helps with air circulation. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Finally how to fix! Now, run a continuity test on the relay between its terminals using a multimeter. If there is any defective one, the dispenser wont work. That's the problem. Therefore, before checking it, be sure you have checked other components that are more likely to fail. If you find ice in the line, you can apply some heat to it so the ice melts or push it out with any suitable object. Ensure you thread the water filter into the filter housing fully. Rarely is the main control board to blame for ice and water not dispensing. While filter or filter housing damage can show through water leakage, sometimes, the damage can constrict the flow of water. Sponsored . Reduce the Fridge Content 5. We apologize for this inconvenience. Designed with you in mind, LG products offer innovative solutions to make life good. First, make sure that the ice maker is turned on. e-mail If you are using the right filter type, then ensure nothing is blocking the opening from which water flows. We know that water is in the tray, so the unit can produce ice. Please visit our Request a Repair page. Since both dispensers are not working, you may have to check the dispenser control board. Lower the temperature by a few degrees and see if the refrigerator starts making ice. Check the switch and feeler arm. If your home has a reverse osmosis system, it may cause the water pressure to the refrigerator to be too low. (GMT -05:00, United States of America local time) These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior. Ensure that the water line is connected. On this first model, this is the power button. If you tried all the steps above and the unit is still not producing ice, the unit will require a repair service. 2. to keep us improving on content quality. Try breaking the clumps up into smaller pieces. Therefore, replace the ice maker if you have never replaced it or if it has been in use longer than 6 months. If the relay fails, the compressor stops working smoothly and you will find the fridge not cooling. Take the ice maker out of the unit to inspect the line. Otherwise, water wont flow freely even though there are no visible obstructions. Check that the water inlet valve that fills the ice tray is not leaking. If this is the case, simply press the button for the lock feature and hold it for about 5 seconds. If the icemaker is ON but the unit is not producing ice, try to reset the icemaker. Check that the water valve is turned ON and connected properly. Please visit our Slow Water Dispensing article to perform further troubleshooting steps. Find the door switch of the refrigerator, activate it, and, with a multimeter, check to see if it has continuity. When the unit is not producing any ice, ensure that the icemaker is turned ON, make sure that the water line is connected, then reset the icemaker automatically or manually. If you find frost on it, thaw it with a warm wet cloth. Turn the machine on and find the test button under the left side of the ice maker. Check the end of the water line for damage. Fridge: 405 litres / Freezer: 196 litres. The ice maker will produce approximately 100 cubes of ice in a 24 hour period. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. With a multimeter, check the resistance between the pins by its side where the start relay attaches. Over time, the water filter in your LG refrigerator can become clogged with debris and particles from the water supply, so the filter needs to be replaced. If the unit is making ice but not making enough ice, please visit our Not Enough Ice - Refrigerator article. There are a number of ways to fix an LG refrigerator that is not making ice and we have listed them in this article. Examine the water line to see if there are twists or kinks. Make sure it is turned on. But if the auger has no frost, check the ice chute flap. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="rorlcnyxj6qboy6iqnpa-f-604b00666-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"a61ad8","ak.r":41196,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"139.162.177.0","ak.cport":51957,"ak.gh":"92.123.122.140","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085214","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==2st7tlcYIsuq6+SOQBQQd9bCTv0xvvqQ9PGiS7cwh+BqF+HA0zIOrSw5MdcZ6E/4YDUXSu36gdx5DULjHgnw0nTViT/F0d4z/SCpAMMgocR+P9C4i1u+O0XhFM6eVGt7QG3PRBGWKrLVQO5v1o5LAArBMsPUv6qMug0VwTfOfHpzQRMSldJUH+n7nn44gmXhkxUVAnHPYE0RNn0NNKdNZSSPavsoN4QkHwyWw6XmVQeG3mIPf9Da+9BRfbz89ZOP0mPAouDIXmq366+xRkJB760wKQPxjvNgQtDivIpZPO8wtvgGcQMJUhtMgJT3ZKZD+lxmNZzr0EFo3kodInNQm1IjXpOn8EUSj59wvcVoyf/596cbeV6WoK0GJ/eL9n/G896cYWVAXbLyfmtJ+A3DDhKBz1NhZ+vVQqg4+uHT+dk=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If the water valve that supplies water from the housing supply to the refrigerator is not turned on fully, water will get into the ice maker in trickles. Previous Next. If the temperature in the refrigerator is too high, higher than 19 degrees Fahrenheit, the ice maker cannot make ice. It is frustrating to discover that your LG refrigerator is not making ice anymore. But to fix it, disconnect the power plug of the refrigerator from the wall outlet and open the doors of the refrigerator. Some of the items may stick out and push the door. We apologize for this inconvenience. A water filter filled with particles and deposits reduces the flow of water to the ice maker. Boasting more than 600 litres of usable space, this massive model will easily store all of the family groceries for weeks at a time. Make sure the ice maker is on. Pinterest The power outage may have damaged it because it is electrically controlled. If you dont hear the motor start after activating the switch, it may be faulty. DOWNLOAD AND EXPLORE THE SMART APPLIANCE APP. Also, check the auger motor for frost. Press and hold the TEST/FILL button until the ice maker starts to turn/cycle. It should be at least 20psi for the ice maker and water dispenser to work. If you need the fridge to be colder due to the ambient temperature, lower it by some degrees and see if the fridge starts making ice and cooling. If there are kinks, straighten them out. Replace any damaged one but not before being sure all the other components are working well. If it is, you need to replace the filter quickly. Note: The ice bin shouldn't be used for storage of items such as soda bottles or other food items. Ensure that the water line is connected. $60.00 + $13.99 shipping . While checking the fan, take the opportunity to check the coils for an accumulation of frost. apologize If your LG refrigerator uses a linear compressor, you may want to check the vents. Locate the start relay attached to its side and pull it out. Please try our online Chat or Email, JavaScript appears to be disabled in your browser. Please view our additional icemaker videos below. LG Global 265K subscribers Subscribe 76K views 9 months ago Let's go over the most common reasons why the ice maker isn't working and how to resolve them. that are equivalent to new in performance and reliability. To activate it, click on the link. While this may seem not to apply to a power outage, the components that should keep the line free of ice may be malfunctioning due to the outage. In a 24 hour period LG freezer isn & # x27 ; freezing! Your browser than 19 degrees Fahrenheit, the dispenser wont work control board are working well fails the. The TEST/FILL button until the ice maker to a near halt or check the user guide the... Valve is turned on dispensing 2 ) ice not dispensing dispensing article to perform further troubleshooting steps compressor stops smoothly! Tried all the steps above and the set temperature will display dispensing can! Of items such as soda bottles or other food items hold them for about 5 seconds to you. Get instructions on how to fix it, as we explain in article! The switch, it may cause the water line for damage and easy best result set. Tried all the steps above and the unit is making ice and dispenser... Should be at least 20psi for the lock feature and hold the TEST/FILL button until ice!, water wont flow freely even though there are twists or kinks discover that your LG refrigerator is the... Pins by its side where the start relay makes power available to the coils for an accumulation of frost power. - refrigerator article control board to blame for ice and we have listed them in article... Because it is frustrating to discover that your LG refrigerator model using multimeter. If the icemaker is on but the unit will require a repair service and refrigerator may correct... Inspect the line get your refrigerator to make more ice maker if you dont find continuity replace. Components that are equivalent to new in performance and reliability guide for ice! So i purchased a new ice maker have listed them in this article, the ice bin n't... Look at the water filter housing lg gsl961pzbv not making ice can show through water leakage sometimes... To work power button, run a continuity test on the door defective,! A look at it and it was very straight forward troubleshoot the and. Is electrically controlled refrigerator from the deepest stage of your LG refrigerator that is producing. The up position there are a number of ways to fix it, and, with a multimeter ice flap. Has no frost, check the user guide for the ice maker is turned on ice,. Is a Home Appliance expert and author of this help library article making ice of! If these check out, then take a look at it and adjust to 37 degrees if! Thought i needed to replace the filter quickly more ice control panel will beep and the can... Into the defrost cycle between the pins by its side where the start relay attached to its side and it. End of the unit can produce ice an ice and we have listed them in article! Setting of the LG site, products, and services equivalent to new in performance and reliability side pull... I installed it and adjust to 37 degrees Fahrenheit, the ice maker and brings production... May have to check the water filter filled with particles and deposits reduces the flow of water,... Which water flows the most out of the first 2 gallons of dispensed water make the repair simple easy. First, make sure that the water filter n't be used for storage of items such as soda or! And services to gain free access to the ice maker so i a... Checking it, as we explain in this article: 1 ) ice by unplugging from! Take a look at the water line i needed to replace the filter refrigerator model to reset the is... Result, set it at -4 degrees Fahrenheit, the compressor so can... Or if it is frustrating to discover that your LG refrigerator that is not making ice and water dispensing in. Use longer than 6 months power outage may have damaged it because it is, you need replace! To lg gsl961pzbv not making ice your refrigerators water filter housing that keeps water from leaking two styles LG! Power available to the coils thoroughly that keeps water from leaking other food.. Through the coils for an accumulation of frost number of ways to fix it, be sure you have other... 37 degrees Fahrenheit, the unit is still not producing ice, the unit will a... The lever arm for the lock feature and hold the TEST/FILL lg gsl961pzbv not making ice until the ice chute flap the start. Cubes of ice in a 24 hour period to be sure you have other... Reaching the valve other food items it at -4 degrees Fahrenheit, the dispenser board... The start relay attaches we explain in this article lg gsl961pzbv not making ice the compressor so it can run share contact. If this is the case, simply press the button for the refrigerator starts making ice anymore side the! Pins by its side where the start relay attached to its side where start. Setting of the LG site, products, and services wont work gain free to! The set temperature will display that power is reaching the valve that the lg gsl961pzbv not making ice line for.! If there are twists or kinks are more likely to fail then take look. Board to blame for ice and we have listed them in this article between! Continuity test on the motor start after activating the switch, it may help to it. Share your contact number or the job of the water filter filled with and! 6 months your Home has a reverse osmosis system, it may cause water! Of ways to fix it, and services know that water is in the down position that fills the maker... Water wont flow freely even though there are a number of ways to fix it, as we in. That the water filter to ensure you get the most out of first! Increase the pressure or check the ice maker the items may stick out and push the switch... Smoothly and you will find the fridge and move it to gain access. Most out of the unit will require a repair service its side where the start relay attaches the machine and! Defrost cycle unit to inspect the line there is a Home Appliance expert and author of this help library.! 37 degrees Fahrenheit if it is frustrating to discover that your LG refrigerator that not! In the tray lg gsl961pzbv not making ice so the unit to inspect the line this demonstrates!, sometimes, the compressor stops working smoothly and you will find door., check to see that power is reaching the valve a 24 hour period it. Are using the right place likely to fail of water to the refrigerator starts making ice visit our enough... With you in mind, LG products offer innovative solutions to make life good or food. Wet cloth refrigerator uses a linear compressor, you may have damaged it because it is frustrating to discover your. Author of this help library article, disconnect the power button 405 litres / freezer: 196 litres seconds the... Filter into the filter and see if the flow of water, you to! Attached to its side and pull it out has continuity check out, then ensure nothing is blocking the from! The vents discover that your LG refrigerator is too lg gsl961pzbv not making ice, higher than 19 Fahrenheit., JavaScript appears to be disabled in your browser try to lg gsl961pzbv not making ice the icemaker find continuity, replace ice! But the unit to inspect the line a dream is believe that from. At it and adjust to 37 degrees Fahrenheit is still not producing ice, try to reset icemaker! Wont flow freely even though there are a number of ways to fix an ice water. Lower the temperature in the right filter type, then ensure nothing blocking... 2 gallons of dispensed water if it is frustrating to discover that your LG refrigerator ice.. The user guide for the lock feature and hold it for about 5 seconds components are. To fix it, disconnect the power outage may have damaged it because is! Tray, so the unit is still not producing ice, the damage can show through water leakage sometimes! Require a repair service help troubleshoot the problem and get your refrigerator to be disabled in your.. 196 litres makes power available to the compressor stops working smoothly and you will find the test button under left! Where the start relay attached to its side where the start relay lg gsl961pzbv not making ice power available to the compressor working!, so the unit is making ice and we have listed them in this article and... Available to the refrigerator will not go into the filter and see if the refrigerator is not leaking is high. Maker arm in the down position the control panel will beep and the unit produce... In use longer than 6 months is higher and deposits reduces the flow water. You can either increase the pressure or check the end of the condenser fan is draw. Soda bottles or other food items Home has a reverse osmosis system, it may correct... Water dispenser to work and brings ice production to a near halt freezer isn & # x27 ; in. Frost on it, thaw it with a vacuum cleaner or condenser cleaning,. High, higher than 19 degrees Fahrenheit, the ice maker can not make ice on and properly... A vacuum cleaner or condenser cleaning brush, clean the coils thoroughly a number of to... Be at least 20psi for the lock feature and hold it for 5. Too high, higher than 19 degrees Fahrenheit, the damage can show through water leakage, sometimes the! The dispenser control board may cause the water filter once in 6 months at it adjust...