utechsmart usb c hub not working

The following are the possible problems noticed when connecting USB C to HDMI as complained by several users across the web and their corresponding fixes. USB C to HDMI Not Working Due to Dedicated Adapter Driver Issues. Your device or dock supports USB4, but it's plugged into a port on your PC that doesn't support USB4. Now with 4K and 4Kx2K monitors, PC users can enjoy seamless multitasking through the application of two monitors at once. Learn more. Audio/Mic Remind Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore. Plug & Play: No extra driver required. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again. Triple Display USB C HubThe laptop dock's Multi-HDMI and VGA ports can mirror or expand videos to external three or dual monitors. PC. 0 (power delivery) technology & smart safety: The UtechSmart USB C hub is rated at 87W and supports power Delivery 3. And if you want to change whether you see notifications about USB issues, here's how: Select Search, type usb and select USB settings from the list of results.Open USB settings. It is not compatible with the DVI/ Display port or other non-HDMI monitor, even with an adapter. This list is about the Best USB-C Hub for Chromecast with Google TV. If your Windows 10 phone is already running the latest version of Windows 10 Mobile, try to connect your device to a Windows 10 PC instead. Install the drivers for the USB peripheral. Your charger and cable must also support the power levels your PCrequires for the faster charging. The hardware is faulty and I'm looking to get a replacement but the website just keeps sending me through a loop where I eventually am asked for a product and serial number that isn't found. How to connect 2 monitors in extended view mode? Thanks for stopping by the HP community. Nowadays more and more devices and the newest USB C laptops support PD. All daily used functions condensed into a compact accessory with sleek design. Select the Start button, then select Settings > Devices > USB. Select or clear the Notify me if there are issues connecting to USB devices box. Note: If you're having trouble downloading photos, see Import photos and videos from phone to PC. Here are some USB-C notifications you might receive if theres a problem: Make sure the device or dongle is connected to the USB-C port on your PCthat supports the correct Alternate Mode. Site is running on IP address 200.9.115.9, host name www.utech.edu.jm (Kingston Jamaica) ping response time 13ms Good ping. Is my UtechSmart USB C HUB/Docking Station compatible with the adapter/converter. This issue can be solved easily by following the proper steps. Other portable hubs in this class work the same way so this limitation is not surprising. We will try our best so that you understand this list Best USB-C Hub for Chromecast. So you follow the steps earlier indicated above to update your driver accordingly. 0 technology (backward compatible with PD 2. It is necessary to find out the correct order of connecting devices. Safety wire core for high quality insulation outer layer. Unfortunately, some combinations of hardware and software may cause problems. WebOpen USB settings Turn Connection notifications on or off. My understanding is that dual-lun SDCard reader chips should work OK with both slots populated so this seems like a firmware or power issue. Choose the account you want to sign in with. For example, if you're connecting a Thunderbolt Alternate Mode device, make sure you connect to the USB-C port that supports Thunderbolt. Still, if the problem exists then you need to contact the PC experts to find out about the problem causing this issue. Make sure the Thunderbolt device you're connecting to is supported by your PC. The charger isnt connected to a charging port on your PC (or phone). USB C Hub, UtechSmart Triple Display USB C Laptop Docking Station, 11 in 1 USB C Dock with 2 HDMI, VGA, PD3.0, SD TF Card Slot, (Gen 2) port which supports DisplayPort Alternate Mode. So basically maxing out the hub. 2021 Homechit.com. Phones. Im not sure if this is a common design, but it appears that the USB 2.0 D+/D- pins from the USB-C port route to the Terminus chip rather than to the VL817 chip. Make sure your PC, the external display, and the cable all supportDisplayPort or MHL alternate modes. Industry-leading pioneers with the worldwide patent: this is the first Triple display capable USB C hub available on the market today. Please Note: The Type C PD charging port is only applicable to devices with PD protocol. Linux. The opinions expressed above are the personal opinions of the authors, not of HP. Due to the USB 3.0 radio frequency interference to the wireless connection, It is advisable to connect the wireless mouse or keyboard with USB 2.0 port. The majority of the time people face this problem because of any specific driver. Weve provided some tips below to help you fix things. Check documents on compatibility, FAQs, upgrade information and available fixes. You might also need a specific USB-C cable. The major problem is due to the USB-HDMI driver not being correctly installed or it is an incompatible driver. Hope this helps. I want to use Ethernet connection via Usb-C hub, because is faster than wireless, this connection is 1000 Mbit, my internet connection is 1000 Mbit so i can use my internet at maximum speed. For example, a DisplayPort Alternate Mode adapter should be connected to the USB-C port on your PC (or phone) that supports DisplayPort Alternate Mode. Sometimes there can be issues with the ports on your PC on which you are trying to connect. Change), You are commenting using your Twitter account. The Ethernet port has standard green/orange LED indicators something that other manufacturers dont bother with but I value. Thedevice or dongle is using an external hub or dock to connectto your PC (or phone). Your PCcan't power thedevice you connected tobecause that device isn't supported. If the connector supports USB Power Delivery, it can charge even faster at greater power levels. Always go for the solutions available on authentic and genuine websites. 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Keeping developing product with USB type C technology. The charger isnt compatible with your PC (or phone). I have an HP USB-C to HDMI Adapter and tried typing the serial and product number to get technical support but it just keeps saying not found. The device or dongleyou connected to has new features for USB-C that your PC (or phone) doesnt support. If you are able to verify that all the 4 ports of the USB C are functioning optimally by being able to supply DP Alt Mode, then check to be sure the HDMI to HDMI cable works fine and if so, then you will have to replace the USB-C to HDMI Adapter. 2. There is a note in the manual that the hub might have issues if you plug too many high power devices in like USB hard drives and that you just need to unplug and plug in again to reset the hub in that instance. I had a user with this same issue. The device you connected to requires more power than the PC (or phone) can provide. Your PCmight not provide enough power to the USB device. 0) which allows significantly shortened charging times when compared to a non-pad charger. The manual says to only use one at a time but doesnt specify why. In this case also, it could be adapter driver issue. Rear USB-C port is for the USBC power adapter and the side USB-C port is connecting to computer. This will be right). Buy USB C Hub 4 Ports, UtechSmart Ultra-Slim & Aluminum USB C Adapter with 3 USB 3.0/2.0, 100W Fast Charging, USB C to USB Hub for MacBook Pro/Air, iPad Pro/Air, Dell, HP Laptop and More Type C Devices: Hubs Make Work & life Balance . This 0 ( fast data transferring). If your answer to any of the above questions is yes, then this article is for you, just read on. Please note that if you use it to connect macbooks, it only support mirror mode without triple display,Expand your work opportunities and provide you more stable performance. Having a quick look at their Amazon profile, they seem to have a decent reputation, so I agreed to review the 11-in-1 triple display hub. Reliable and Supper Speed Data Transfer: Two USB 2.0 ports support data transfer at up to 480Mbps. Non-mirror mode means that the three external monitors are the same but different from the laptop. Under the Device Manager, expand Other Devices. Disconnect any unused USB devices that are connected to your PC. The VGA port is mostly useless since according to the user manual, it is limited to mirrored mode if you want to do triple display. 0 Charging & USB A 3. Initially when you face a problem with your USB- C to HDMI not working, then first of all you need to check for the driver update. Thus USB-C to HDMI not functioning is not a big issue. The Alternate Mode feature must be supported on the PC or phone's hardware and software, and the connected device or dongle. In theory, the underlying Synaptics VMM3332 MST chipset can be configured to do 3 distinct monitor outputs but at a very limited 720p resolution. The above-mentioned instructions will move the platform backward. Select the Start button, then in the search box on the taskbar, type device manager and select Device Manager from the list of results. The issue is clearly Windows 11. Make sure the USB4 device you're connecting to is supported by your PC. The device or dongleyou connected to has new features for USB-C that your PCdoesnt support. WebIf you're experiencing the HDMI port not working, please check into one of the following things below: 1.) 8-IN-1 Multifunctional Dual HDMI Docking Station: This Dual Monitor Docking Station featuring dual hdmi (one 4K 60HZ, another one 4K 30HZ), type c port (ONLY supported PD charging),3 *USB 3. Try using a different cable. These types of connections arent currently supported: Connecting two Windows 10 PCs together with a USB-C connection. In one instance I was able to pull 96W from the USB-C power supply into the hub, so I have no doubts about UtechSmarts power claims here. 0 Ports and 2x USB 2. Gary raj_patel June 11, 2016, 7:10pm #3 Full disclosure:While this is not a sponsored post, the product showcased was provided at no cost for evaluation purposes. Resetting the dock by unplugging power and USB for ~60 seconds is certainly worth trying in cast the chip that negotiates Alt Mode is hung up. 0 Ports, one SD and ONE TF card slot, extra 2x USB 2. Product and safety technology applying: UtechSmart USB-C hub provide the full cover 18 months which means no matter what problems you had, contact our customer service and get our all round services. I will be delighted to assist you here. Android. Innovative Dual Monitor Adapter: Dual HDMI Adapter allows you to display the content of your laptop to 2 monitors which maximum output up to 3840*[emailprotected] resolution; No matter you are a calling center supervisor, data analyst or office manager that use 2 monitors in work absolutely can boost your working efficiency to an upper level. Products received in this capacity are destined for teardowns, future device interoperability testing, and/or charitable donations. WebUtechsmart is a group of engineers and designers who are passionate about bringing convenience to our lives with affordable technology. Having all 4 USB ports on the same side probably simplifies manufacturing and reduces costs though. Lighten your load and ditch the extra cable adapters, consolidate them with this USB C hub! Ensure the Wi-Fi connection more stable. The length of the HDMI cable can not exceed 2 meters. S Sebbe1123 Member Joined Oct 25, 2020 Messages 62 Jan 12, 2021 #5 Hi, I am fairly sure your laptop has a mini-displayport port that can be used. The opinions expressed above are the personal opinions of the authors, not of HP. The device or dongle is connected to your PC (or phone) using an external hub or dock. With USB Hub for Mac, you can connect up to seven monitors, five keyboards, and three headphones simultaneously. What I was able to verify is that this hub can accept PD 3.0 100W and deliver more than 60W to the laptop when using e-marked USB-C cables. I just need to get some better power meters. I genuinely hope the issue gets resolved without hassles and the unit works great. Swipe down from the top of your screen to open action center. @Kooru Please email to [emailprotected] for the detail of the issue. Once you plug in a card, the host PC recognizes the SDCard chipset and then the SDCard itself. Sometimes there are problems with the USB -C port connection with the HDMI adapter. Price:$79.99. Created on November 27, 2019 USB-C to VGA not working My laptop (asus Vivobook 15) does not have a VGA outlet and my monitor only has VGA cable. You can test to make sure that the following components are working correctly and are not the source of the issue: To test your setup components, try the following: Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup. Check to be sure the connection between the USB C and the display has no issues by checking the connecting medium such as the cable. The device or dongle isn't connected to the correct USB-C port on your PC. Graphics. Connecting multiple monitors doesn't always work well with laptops and notebooks. You're using a cable that doesn't support USB4. In particular, I had 1Gb/s Ethernet running a speedtest (Ookla) as well as file copies running on USB 3.0 (5Gb/s) and did not notice any keyboard dropouts or mouse disruptions. I was also able to get a single 4K30 signal to work but I doubt many folks are interested in 30Hz. Give you vivid 3D effect video Sync. My USB-C to HDMI always worked without a problem, using both a direct HDMI to USB-C cable and with an adaptor. Another reason is there are high chances that you just upgraded the system. USB-C digital audio adapters are often more expensive than analog audio adapters. 4. In room temperature environments, the chassis becomes ~20 above ambient or about 40C which is warm to the touch, but not hot. The dual Monitor Adapter is designed for users who use an external display and a dedicated HDMI port on their MacBook Pro. At first I thought this was a little annoying since I dont like devices just appearing and disappearing, but its probably a power savings scheme which is OK. My USB-C power testers didnt seem to get along with this hub as I couldnt get repeatable results. If the USB device can be powered externally, plug it into an external power source. Site owner - Sudip Majumdar. Rear USB-C port is Check Price on Amazon. The device you connected to requires more power than the PCcan provide. Make sure you're connecting your charger to the USB-C charging port on your PC (or phone). Advanced Chip Architectur and Heat Dissipation Design: The new chip of UtechSmart 4 in 1 USB C adapter is not only support laptop and cell phone. A very good day to you. (And though I assume its already been tried, rebooting the MacBook is good to try also.) Still, even with the aging design, it gets the job done and I have no complaints. MOKiN USB C to HDMI Multiport Adapter, Type-C Hub Thunderbolt 3 to HDMI 4K Output USB 3.0 Port and $17.99. Your PChas a low battery, so ithastemporarily limited the amount of power it can provide to the device. Ideally, you should test a component that you know works in another setup. Please Note: When VGA Port is connected, each monitor will be limited to a maximum resolution of 1920 x [emailprotected] (Check out the third pic). In any case, UtechSmart should be more specific and warn about potential data loss if you plug two cards in. Therefore, all data on our website is for reference only. Kudos to you for that. The USB hub works independently of software and works with any operating system. i think the adapter is broken. Buy USB C Hub 4 Ports, UtechSmart Ultra-Slim & Aluminum USB C Adapter with 3 USB 3.0/2.0, 100W Fast Charging, USB C to USB Hub for MacBook Pro/Air, iPad Temperature Control Use the same heat dissipation technology as MacBook Pro to extend the working life and provide an excellent performance. With power delivery, a single USB-C port can give you Blazing-fast charging speed experience. Why is USB mic not working with PS4? Board Compatibility An ideal USB-C expansion hub for Apple MacBook, Apple MacBook Pro 2020/2019/2018/2017/2016, Apple iMac/ iMac Pro (21. Our founders have been thinking about how to integrate technology into the details of work and life to achieve efficient work and a better life. With two built-in monitors and a single HDMI display port, users enjoy their dual monitor experience on the go. (LogOut/ USB C Hub UtechSmart 6 In 1 USB C to HDMI Adapter with 1000M Ethernet Power Delivery Pd Type C Charging Port 3 USB 3 0 Ports Adapter Compatible for MacBook Pro Chromebook XPS and USB C devices 8.9 SCORE /10 Total Reviews 627 Old Reviews 0 Unverified 20 Spam Test WARN Review Analysis - 607 recent, verified reviews Detailed Mode Chargers that don't have a standard USB Type-C connector might use a proprietary, nonstandard connector that your PC (or phone) doesnt support. There may be an error on the connection between USB C and the Display. 1. The Alternate Mode feature must be supported on the PC's hardware and software, and the connected device or dongle. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. No need any drivers or software, just plug and play. Durable Aluminum Casing. It's supposed to be plug and play (no driver installation needed). Make sure the device or dongle is connected directly to your PC. It's time to stop wasting money and choose a USB hub that will work with macOS and the latest MacBooks. Ultra-portable & discreet powerful workstation: We designed the UtechSmart USB C hub to be slim and compact without any compromise on accessibility. Subscribe to receive news on the latest products, tech and promotions. There are various applications and programs you can use to update the drivers. Strong Compatibility: This dual hdmi usb c adapter support Thunderbolt 3 devices,such as for Dell XPS13/15,Samsung Galaxy S9/S9+,MacBook/MacBook Pro 2020 2019 2018 2017, MacBook Air 2020-2018,iPad Pro 2018 etcAttention: Need to confirm that your host device supports video output or DP Alt Mode. For example, if you're connecting a Thunderbolt device, make sure its connected to the USB-C port on your PC (or phone) that supports Thunderbolt. Save my name, email, and website in this browser for the next time I comment. Brilliant Modular System Design: We offer 1-year defective product refund/replacement and friendly customer service. I have a usb hub with an htmi port on it and i keep on trying to conect it to my phone and the htmi on the other end says no signal, HDMIport on the hyperdrive has gotten loose, my monitoris losing display signal intermittently, HyperDrive 7.5W Wireless Charger USB-C Hub, Self assigning IP address and other network issues, Powering your device or peripherals through USB-A 3.1 , like iPad, External HDD, Hyper Drive Wireless Charger to Computer only / Mac / Mac Mini / iMac - No Power Adapter. Solutions, Recently downloaded windows updates can also cause an issue for USB-C to HDMI. The specs claim laptop charging up to 87W, but I was not able to verify that and only managed to get 70W on my laptop which is capable of drawing 90W. Connect monitor, projector, keyboard, Mouse, or thumb drive to your Nintendo Switch, MacBook/ MacBook Pro 2016 2017 or other Type-C devices. Is my UtechSmart USB C HUB/Docking Station compatible with the adapter/converter? With a USB-C connection,you can charge your Windows 11PC, and you can also connect to other USB Type-C devicessuch as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. With a simple plug and play connectivity, This USB C hub turns any USB C capable PC laptop into a mobile workstation! If none of the port on the hub is working, then please replace the USB-C cable that connecting the hub to computer. The Terminus chip then cascades USB 2.0 along to the VL817 chip. Also connected was an SD card, 2 USB thumbdrives, USB wi-fi (blue cable) and a wireless keyboard/mouse. Using USBTreeView I was able to determine that all the USB 3.x devices are run from a Via Labs VL817 chipset while the two USB 2.0 ports run from a Terminus FE1.1S chipset. The maximum length of HDMI cable should not be more than 25ft long as it may start dropping off signal if more. To find the error code on a Windows 10 PC, To find the error code on a Windows 10 phone, Import photos and videos from phone to PC. The majority of the users have claimed that their USB C to HDMI stopped working after the update of Windows 10. Innovative Dual Display: UtechSmart 4 in 1 USB C adapter allows you to display the content of your laptop to 2 monitors which maximum output up to 3840*[emailprotected] resolution). Make sure your PC (or phone) supports the same USB-C features as the connected device. DisplayPort/MHL connection might not work. First Time Here? To update the driver just go to press a combination of the Windows Key and the letter S and type in Device Manager. Hi - I have a new UtechSmart USB-C hub, model: UCN3273, where all the ports work as expected except HDMI has no output. Our UtechSmart innovation USB C hub is designed from rolled aluminum to be durable yet lightweight making this an ideal portable docking station. Connecting the adapter only takes seconds and ensuring your Macbook is displayed on the external monitor. Is my UtechSmart USB C HUB/Docking Station compatible with the adapter/converter? Also, never attempt solutions told everywhere. in my case, the USB 3.0 TP-Link gigabit network adapter detected as a cd/dvd drive when plugged in, and the device is dissapearing from the device manager. SD and TF card slots cannot read data simultaneously. Support data transmission and HDMI output; Connected to TV and transmit data safely at the same time; Expand your devices connectivity, excellent quality and solid but lightweight. ii. Are you getting frustrated by the problem of USB C to HDMI not working well? Note: Triple display not supported on Apple M1 Macs. If your device comes with USB Type-C 3.1 Gen 1, HDMI1 will not output signals. If there is interest Ill do some more in-depth speed tests but I wouldnt choose one hub over another based on speeds. Some months ago the left one stopped working. With a 13W power budget (100W 87W), its impossible to power all 4 USB ports at their listed ratings since that would already be 14W. After Advanced Chip and Heat Dissipation Design: This USB C Docking station dual monitor support both SST & MST. The reason HDMI seems to be more of an issue is that as I said, USB-C ports provide video via DisplayPort, and therefore using HDM requires an active signal converter chip to be involved. Below stated are some of the possible solutions for USB C to HDMI not working on android and PC. All-in-one USB C Hub Connect to the latest MacBook Pro or USB-C devices with the 6 in 1 USB-C hub featuring an Ethernet port, a USB C charging port with power delivery, a 4K HDMI port, and 3 USB 3. The best thing to update your driver correctly is to utilize a third-party utility that will scan your hardware and you will be given the options of the latest version of the driver. TROUBLESHOOTING No matter you are a calling center supervisor, data analyst or office manager that use 2 monitors in work absolutely can boost your working efficiency to an upper level. Enjoy incredibly high-quality video and audio with your favorite media players at home or on the go! I have Asus Vivobook with Amd Ryzen 7 3700U with Realtek 8822CE Wireless Lan - wireless works at 400 Mbit. I just spent another $25 for a display port --> hdmi adapter only to plugin it in and still not work. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. By clicking "OK, got it", you agree to its use of cookies. The special heat dissipation design increase the lifetime of adapter. Web18.2K subscribers The UtechSmart 6 in 1 USB C Hub is a great addition to your MacBook or MacBook Pro. Make sure you're connecting your charger to the USB-C charging port on your PC. More info about Internet Explorer and Microsoft Edge.